Lotus Intelligence — Terms, Subscription & Privacy

Last updated: 2 August 2026 · Operator: Lotus Protocol Labs Limited (company number 16620212) · guy.phipps@lotusintelligence.co.uk

1. The service

Lotus Intelligence provides private pursuit reports for UK organisations pursuing public-sector contracts. A report connects the opportunity, the buyer, the organisation's visible record and the credible alternatives. It explains the strongest case, the strongest objection, the unresolved hinge, what could change the judgement and the public evidence behind the view.

The service can begin in either direction:

• Lotus finds it: Lotus builds an initial view from the organisation's public record and monitors the public market. The customer does not need to operate a dashboard, create filters or configure a watch list before the service can work. Replies can refine what Lotus watches.
• You send it: the customer sends a public notice or notice code for an opportunity already under consideration. Lotus confirms whether it is in scope and gives an expected turnaround before beginning.

A report may be positive, conditional or negative. Lotus gives the team an external, buyer-relative starting view; the customer retains the decision whether and how to pursue the opportunity.

Every launch report is reviewed by Guy Phipps, Founder and Lead Analyst.

One free report before subscription

Each organisation may receive one full pursuit report free in total before subscribing, without providing payment details. The free report can relate either to an opportunity Lotus finds or to one the organisation submits; it is not one free report per route. Lotus may decline a request if the organisation or notice cannot be verified, the opportunity is already allocated, the request is outside the service scope, or there is not enough public evidence to form a responsible view. A declined or out-of-scope request does not use the free-report entitlement.

One opportunity. One pursuit report. One organisation.

Lotus gives each public opportunity one exclusive pursuit allocation. While that allocation stands, Lotus produces only the allocated organisation's full pursuit report. We do not produce competing full reports for multiple bidders on the same opportunity.

Before the full report is claimed, Lotus may send a short organisation-specific opening judgement, called Our Read, to up to three credible organisations in sequence. Our Read is valuable in its own right but is not the full report and does not reserve the opportunity.

The first qualified organisation to claim the full report receives the opportunity's sole allocation. A qualified claim means that Lotus can verify the organisation and business contact, the organisation is credibly in scope for the opportunity, the free-report or subscriber entitlement is available, and the opportunity has not already been allocated. When the claim is accepted, every other approach stops.

The allocation continues while the organisation is considering or pursuing the opportunity. Silence does not release it. If the organisation explicitly says it will not pursue the opportunity, the allocation is released and Lotus may examine the public opportunity afresh for another organisation. Lotus never forwards or reuses the first organisation's report, organisation-specific reasoning, feedback or private evidence.

Paid-month minimum

During each paid billing month, Lotus commits to delivering at least one qualifying Lotus-selected pursuit report. A report qualifies when Lotus selected the opportunity, delivered the complete pursuit report, the opportunity fits the monitoring direction Lotus currently holds for the customer, and the analysis clears Lotus's pursuit threshold with a credible case for examination, even where that case is conditional. Customer-submitted opportunities do not satisfy this monthly commitment.

If the customer's response reveals a durable change to the size, geography, service area, requirement profile or delivery model Lotus should monitor, the response is a refining pass. Lotus updates the customer's monitoring direction and the report does not count towards the monthly commitment. If the opportunity fits that direction but the customer chooses not to proceed for an internal reason such as capacity, timing or governance, it is a decision pass and the report still counts. The customer's ultimate decision to bid is not the value test.

If Lotus does not deliver one qualifying report, that billing month is free or credited automatically. Lotus will not lower its judgement threshold merely to meet the number.

Reports draw on public sources including Find a Tender, Contracts Finder, Public Contracts Scotland, Companies House, public spend data and relevant contract and regulator registers. Public evidence can be incomplete; customers may challenge a premise or provide private evidence that changes the view. Lotus does not guarantee an award or buyer decision.

2. What we are not

• We are not a bid writer and do not submit responses on the customer's behalf.
• We do not guarantee that a customer will win any contract.
• We do not provide legal, procurement or financial advice. Reports are commercial research and evidence-bound judgement; the customer decides how to act.
• We do not sell customer data, preferences, reports or private evidence to third parties.

3. Trial, subscription and price

• Proof first: one full pursuit report is available before subscription as described in §1. No payment details are required.
• 30-day full-service trial: after receiving the free report, an organisation may begin a 30-day trial by providing payment details through Stripe. The trial includes automatic monitoring, direct pursuit-report delivery, follow-up questions, consideration of private evidence, reply-led tuning and the submitted-opportunity allowance below.
• Automatic renewal: unless cancelled, the subscription renews at the end of the 30-day trial and Stripe takes the first monthly payment.
• Founding offer: the first 30 subscribing organisations pay £300 per month, fixed for their first 12 months from the trial start date. New-customer pricing may change after the founding places are taken. Lotus gives at least 30 days' notice before any price change that would affect an existing customer after its fixed period.
• Submitted-opportunity consideration: during the 30-day trial and each paid billing month, an organisation may send up to 12 valid public opportunities for consideration. Duplicate or unverifiable submissions do not count. Lotus may decline an opportunity that is already allocated, outside scope or too poorly evidenced for a responsible view.
• Customer-requested full reports: up to three of those submitted opportunities may become complete customer-requested pursuit reports during the trial or billing month. A complete buyer-and-field report uses one of the three slots whether its judgement is positive, conditional or negative. A clear negative screen and concise position-repair guidance do not use a full-report slot.
• Subscriber priority: before an opportunity is allocated, an active trial or paid subscriber receives priority only where two organisations have genuinely close credible positions. Subscriber status does not displace a materially stronger position and never displaces an existing allocation.
• Payment method: Stripe processes card payments through Stripe-hosted checkout. Lotus does not store card numbers.
• VAT: VAT is not currently charged. If the operator's VAT status changes, Lotus will give notice and display the applicable price clearly.
• Cancellation: reply "cancel" to a service email or email guy.phipps@lotusintelligence.co.uk. Cancellation during the trial prevents the first charge. Later cancellation takes effect at the end of the current paid billing period, with no further charge.

4. Use of pursuit reports

Customers may:

• read, print, archive and share reports internally within their organisation;
• use the evidence trail to check Lotus's work and prepare their own response;
• add private evidence and ask Lotus to revisit a judgement.

Customers may not:

• resell or redistribute reports outside their organisation;
• share a report with another bidder on the opportunity;
• use reports to train a machine-learning model intended to compete with this service;
• share any subscriber-only archive or access link outside their organisation.

The subscription belongs to the subscribing organisation, not an individual employee. Lotus can update the named contacts when staff change.

5. How we handle your data

Lotus holds service data supplied through signup and use, and professional enrichment data assembled from public sources to form organisation views and identify relevant opportunities.

Service data

• name, organisation, business email and any stated pursuit direction;
• notices submitted and replies, including questions, private evidence and reasons for passing;
• billing status supplied by Stripe (Lotus does not store card numbers).

Professional enrichment data

• organisation website, company or charity registration, public size indicators and service descriptions;
• public contract awards, buyer relationships, case studies, regulator records and other relevant public professional evidence;
• publicly listed business contact routes and professional roles;
• the organisation's stated service areas, buyers, contract scale, capacity and markets it is entering or leaving.

Lotus does not collect personal-life data, does not buy bulk third-party contact lists and does not scrape LinkedIn at scale.

Lawful basis

• Service data: UK GDPR Article 6(1)(b), contract performance, and Article 6(1)(c), legal obligations such as accounting and tax records.
• Professional enrichment and B2B prospecting data: UK GDPR Article 6(1)(f), legitimate interests in researching public professional activity, forming relevant pursuit views and contacting business professionals who may benefit from them. A person may object at any time.

Processors and sharing

Lotus uses Stripe for payments, Google Workspace and/or an email-delivery provider for email, and VPS/cloud providers for hosting. These providers process data only to supply their services. Lotus does not sell or rent customer or prospect data.

Retention

• active and former customer service and accounting records: for the subscription and any period required by UK tax and company law;
• prospects who do not subscribe: professional enrichment data is reviewed or deleted 12 months after the last meaningful contact, with only a suppression record retained where needed;
• opt-outs: sending stops as soon as practicable and within 48 hours; a minimal suppression record is retained to prevent re-contact;
• an accepted request to delete an enrichment profile: completed within 14 days, except for records Lotus must keep by law and a minimal suppression entry.

Your rights

You may ask to access, correct, port or delete personal data, restrict its use, or object to legitimate-interests processing. Email guy.phipps@lotusintelligence.co.uk; Lotus will respond within 30 days. You may also complain to the UK Information Commissioner's Office.

6. How we contact organisations

Lotus uses legitimate interests for relevant B2B outreach to professional business addresses. A cold prospect may receive no more than three distinct Our Read emails, each concerning a different real opportunity; Lotus does not send reminder chasers about the same opportunity. Each email identifies Lotus and includes a simple opt-out. After three unengaged reads, cold outreach pauses.

Reply "stop" or "remove me" to end all outreach. A customer who wants to retain operational service emails but stop other messages may reply "marketing off".

7. Service availability

Pursuit work is action-driven rather than delivered on a fixed weekday. For a submitted opportunity, Lotus confirms whether the request is in scope and gives an expected turnaround before starting. Deadlines, evidence availability and operational capacity may affect that estimate.

The paid-month minimum in §1 is the service-level commitment. Lotus may pause the service for maintenance, holidays or operational reasons. A pause longer than two weeks during a paid period triggers a proportional credit.

8. Liability

Pursuit reports reflect Lotus's interpretation of evidence available at the time and may be incomplete or incorrect. Customers act on them at their own commercial risk.

To the maximum extent permitted by law, Lotus's total liability to a customer in any rolling 12-month period is limited to the fees that customer paid in that period. Nothing limits liability for death or personal injury caused by negligence, fraud, or anything else that cannot lawfully be limited.

9. Termination

Either party may terminate the subscription:

• The customer: at any time by replying "cancel" or emailing Lotus; effective as described in §3.
• Lotus: on 30 days' written notice, with a refund of any prepaid unused period.

Lotus may terminate immediately for a material breach, including resale of reports or deliberate misuse of private service material, and will explain the reason and refund any unused prepaid period where appropriate.

10. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.

11. Changes to these terms

Lotus will update this page when anything material changes and will give active customers at least 14 days' notice before a material change takes effect. A customer may cancel before the change applies.

Lotus Intelligence is operated by Lotus Protocol Labs Limited, registered in England and Wales (company number 16620212), registered office: Union House, 111 New Union Street, Coventry, West Midlands, United Kingdom, CV1 2NT. Contact: guy.phipps@lotusintelligence.co.uk.